Privacy policy

FleekSite (us, we, or our) operates the fleeksite.com website (the Service). This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service, and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used here have the same meanings as in our Terms of Service.

Information collection and use

We collect several different types of information for various purposes, to provide and improve our Service to you.

Personal data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, state, province, ZIP or postal code, and city
• Cookies and usage data

Usage data

We may also collect information on how the Service is accessed and used. This usage data may include information such as your computer's Internet Protocol address (for example, your IP address), browser type and version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking and cookies data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags and scripts, to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of the cookies we use:

• Session cookies to operate our Service.
• Preference cookies to remember your preferences and various settings.
• Security cookies for security purposes.

Use of data

FleekSite uses the collected data for various purposes:

• To provide and maintain the Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer care and support
• To provide analysis or valuable information so that we can improve the Service
• To monitor the usage of the Service
• To detect, prevent and address technical issues

Transfer of data

Your information, including personal data, may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States of America and choose to provide information to us, please note that we transfer the data, including personal data, to the United States of America and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

FleekSite will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your personal data will take place to an organisation or a country unless there are adequate controls in place, including the security of your data and other personal information.

Disclosure of data

Legal requirements

FleekSite may disclose your personal data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of FleekSite
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public
• Protect against legal liability

Security of data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Service providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related tasks, or to assist us in analysing how our Service is used. These third parties have access to your personal data only to perform these tasks on our behalf, and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third party service providers to monitor and analyse the use of our Service.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt out of having your activity on the Service made available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript from sharing information with Google Analytics about your visit activity. For more information on the privacy practices of Google, please see the Google Privacy and Terms page.

Connected email accounts (Lead Inbox)

Lead Inbox lets a site owner reply to their leads (people who filled in a form on the owner's website) from the FleekSite dashboard, using the owner's own email address. To do this the owner connects their mailbox, either with Google sign-in (Gmail and Google Workspace) or with the email address and password of another email host. This section explains what we access, why, and how you stay in control.

What we access

• Your email address, to show which mailbox is connected and to send from it.
• Permission to send email as you (Gmail: the gmail.send permission). We use it only to send the reply you write in Lead Inbox and choose to send, to the lead in that conversation. We never send email automatically, without you pressing Send, or in bulk.
• Permission to read your email, only if you allow it (Gmail: the gmail.readonly permission, which you can decline on Google's screen and still send replies; for other hosts, the mailbox you connect). We use it to show your conversations with your leads in one place: their answers, and emails you write to them from your own email app.

What we read and keep

• We read only mail that arrives or is sent after you connect your mailbox. Older mail is never read.
• For each new message we check the sender and recipients to see whether it is to or from one of your site's leads. Only those messages are downloaded and kept. All other mail is ignored and never stored.
• The lead messages we keep are encrypted, are visible only to your site's team inside your FleekSite dashboard, and are deleted when the lead or the site is deleted.
• Your mailbox password or Google access token is stored encrypted and is used only by our mail service to send and read as described here.

How we use and share it

Email data is used only to provide Lead Inbox to you: to send your replies and to show your conversations with your leads. We do not use it for advertising, we do not sell it, and we do not use it to develop, improve or train artificial intelligence or machine learning models. People at FleekSite do not read it, except with your permission for support, when needed for security, or when required by law.

When your mailbox cannot be read, a lead's answer comes back through a reply address at reply.fleeksite.com. Those answers are received and briefly stored by Amazon Web Services on our behalf (deleted after 30 days) and are otherwise treated as described above.

Google user data

FleekSite's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Your choices

You can disconnect your mailbox at any time in Lead Inbox settings. Disconnecting stops all sending and reading, deletes the stored password or token, and, for Google accounts, revokes FleekSite's access with Google. You can also remove FleekSite's access from your Google Account permissions page. To have the conversations we keep deleted, delete the leads or contact us.

The FleekSite app for iPhone and Android

The FleekSite app lets site owners and their team see orders, leads and visitors and make small changes to their website from a phone. It uses the same account and the same data as the FleekSite dashboard. In addition, the app handles the following.

• Your email address, to send you a sign-in code. You sign in with the email you already use for FleekSite; the app does not create accounts.
• A notification token and your device's name, so we can tell you about new orders and leads. You choose which notifications you get in the app, and you can turn them off there or in your phone's settings. Signing out removes the token from our records.
• Photos you take or choose for a product. They are uploaded to your site's media library and shown on your website, as they would be if you added them in the dashboard. The app does not read any other photos.
• Replies you write to leads, which are sent by email from your site's own address, as described in Lead Inbox above.
• Face ID, Touch ID or your fingerprint, if you turn on quick unlock. Your phone checks it; we never receive it.

Notifications are delivered through Expo's push service and Apple's or Google's notification services, which receive only the message and the token needed to deliver it. We do not use the app for advertising or tracking, we do not use an advertising identifier, and we do not sell your data.

Deleting your data

To delete your FleekSite account and the data we hold about you, including your notification tokens, email info@fleeksite.com from the address on the account and tell us which account and sites to delete. We confirm by email and complete the deletion within 30 days, except records we must keep by law (such as invoices), which we keep only as long as required. Signing out of the app removes that device's notification token straight away.

Links to other sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third party sites or services.

Social media connections

We use social media connections in order to create and authenticate users and post to their accounts. No further information is requested or used in any other manner.

Children's privacy

Our Service does not address anyone under the age of 18 (children). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to this privacy policy

We may update our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact us

If you have any questions about this Privacy Policy, please contact us by email at info@fleeksite.com, or through our contact page.