Support Forum
by FleekSite · Sales and chat
Customers ask in public on your site, your team answers once, and the answer keeps helping the next person.
- Price
- Included
- What it can see
- Adds question pages to your site; emails customers who ask when they get a reply
- Inside the app
- Topics, Held, Settings
About
What Support Forum does.
Your site gets a question-and-answer forum at /support, in your site's own look. Customers search first, and ask if they can't find it, signing in with a code by email. Your team answers from here, with unanswered questions first and a suggested draft built from your earlier answers.
First posts, links and phone or order numbers wait for your approval, and a question with private details can be taken off the forum and answered by email. Solved questions are marked up so search engines can show the answer.
- Topics
- Held
- Settings
A closer look
Every screen of Support Forum.
From the app’s design: how each part looks and works.
Goes well with
More sales and chat apps.
Answer customers on your shop's WhatsApp number, with their orders beside the chat and your products one click away.
IncludedLead Inbox
Answer every lead from your own email address, with the whole conversation next to the form they filled in.
IncludedInvoices
Bill customers for work and wholesale orders, send it on WhatsApp or email, and get paid by card through Inkress.
IncludedBookerva
Customers book a time on your site, pay if you want them to, and get reminders. You run the day from here.
Free, or Pro from $4.99 a person · by Bookerva
Payment links
Ask for a payment in two taps and send the link on WhatsApp, by email or as a QR code at the counter.
Included · by InkressCourses and Digital
Sell downloads and courses through your shop, delivered by links only the buyer can use, and send anything private by one-time link.
Included30 days free
Try Support Forum on your own site.
Start free for 30 days and switch it on from the App store.